Follow these steps to turn off Exclusive Mode for your audio device. This can help to improve the audio performance issues you may be experiencing. 

1. Find the speaker icon in the system tray and right-click:

2. Then, choose Open Sound Settings:

3. Next, choose Device Properties: 

4. Then, choose Additional Device Properties:

5. Finally, on the Speaker Propeties Menu, choose the Advanced tab and then, under Exclusive Mode, ensure that both boxes are unchecked.